Leaders who are newly promoted often struggle to articulate clearly what they need from others. They assume their standards are obvious. They strip instructions to the bare minimum to avoid seeming controlling. They say what they want but not why, by when, or in what form. And when the work comes back wrong, they call it a competence problem — when it was a communication problem from the start.

This half-day custom designed experiential workshop for high potential leaders provides a practical framework for setting expectations that actually hold. Built around the COCC model — Context, Outcomes, Constraints, and Checkpoints — it addresses the three most common failure modes: the expectation that was never said, the expectation that was stated but incomplete, and the expectation that was said and heard differently.

Participants leave with a clear picture of their own default, a repeatable structure for every significant delegation or briefing, and at least one real expectation reset prepared and ready to deliver within the week.