Negotiation Skills

Every salesperson knows how to sell. Far fewer know how to negotiate. And in most organisations, it’s the negotiation — not the pitch — where margin is made or lost.

The pressure arrives late, when the salesperson is already invested in closing. Procurement gets involved. The customer pushes back on price. And the instinct that makes a great salesperson — the drive to be responsive, to keep the relationship — becomes a liability at the table. Concessions get made that didn’t need to be made. Value gets left behind that will never come back.

Chat GPT Image Aug 18, 2026, 11 00 51 Am
Chat GPT Image Aug 18, 2026, 11 00 51 Am

Description/Key Content

Sales Negotiations is a practical, one-day workshop for salespeople who need to protect margin, hold their ground, and close deals that work for both sides. It is built around the PREP framework — a structured approach to every negotiation, from preparation through to the final close:

Position — know the type of negotiation you are entering and set your parameters before you sit down. Desired outcome, walk-away, BATNA — these are not afterthoughts. They are the foundation everything else is built on.

Read — understand yourself and your customer. Your negotiation style shapes how you behave under pressure. Your customer’s interests — not their stated position — are where the real agreement lives.

Execute — move through the four phases of a negotiation with skill and intention. Know when to open and how. Concede strategically, never reactively. Use questions to surface information before you give any away.

Protect — hold your position when the negotiation gets hard. Professional buyers, competitive tactics, manipulative pressure — participants leave knowing how to respond to all of it without losing composure or the relationship.

Participants work on a real negotiation they are preparing for throughout the day, so the learning is immediate and the tools are already in use before they leave the room.

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what our clients say

A selection of comments from our clients

CEO - Consulting Company

“From the front-line to the C-suite and everywhere he goes, Andre delights his clients”

Kelly McFadden - HR Leader

"Andre engaged with us in an entertaining and authentic way sharing research, inspiring stories and practical tips. He also had us stepping outside our comfort zone and applying techniques real-time."

Group Executive - Bank of Queensland

“Andre brings a beautiful style and persona to his keynote which effortlessly traverses humour, empathy, introspection, curiosity, learning, and emotion. Andre indeed changed a few lives that day.”

Gavin Nelson ex Cuscal

“I am still buzzing after Andre’s session with our team. A smile comes to my face when I think about his intro, the F word and the way he helped us understand the significance of the letters P R E S in the word presence.”

Andrew Wilson - Automic Group CEO

"In a very short period of time, you have played an incredibly pivotal role in the formation of our leadership team here at Automic. The feedback from the session has been unanimously positive. It says a lot about a facilitator when they are more memorable than naked bowling!"

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Tripad  Advisor
Manulife
Automatic Group
Kroger
Ceridian
Crowe